سياسة الخصوصية

Privacy Policy

Last updated: February 6, 2026

Seya Watches™ operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. Seya Watches™ is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Secure Checkout & Payment Safety

Our checkout is operated by Shopify’s secure payment infrastructure and supported by trusted, PCI-DSS–compliant payment processors.

  • Payment information is encrypted and processed securely

  • We do not store or have access to your full credit card or payment details

  • Sensitive payment data is handled directly by Shopify and its authorized payment providers

While no system can be guaranteed to be completely risk-free, we take reasonable and industry-standard measures to protect your personal information and provide a secure shopping experience.

Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to an individual. It does not include anonymized or de-identified information.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details such as your name, billing address, shipping address, phone number, and email address

  • Financial information, including payment method details and transaction confirmations (processed securely by third-party payment providers)

  • Account information, including username, password, preferences, and settings

  • Transaction information, including products viewed, added to cart, purchased, returned, exchanged, or cancelled

  • Communications, including customer support inquiries and correspondence

  • Device information, such as IP address, browser type, device identifiers, and network information

  • Usage information, including how you interact with and navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, or otherwise provide information

  • Automatically through your use of the Services, including cookies and similar technologies

  • From service providers who process information on our behalf

  • From partners or third parties where permitted by law

How We Use Your Personal Information

We may use personal information to:

  • Provide and improve the Services, including order fulfillment, payment processing, shipping, returns, account management, and customer support

  • Personalize your experience, such as remembering preferences or recommending products

  • Communicate with you, including order confirmations, shipping updates, and support responses

  • Marketing and advertising, where permitted by law, including promotional emails or relevant advertisements

  • Security and fraud prevention, including detecting suspicious or unlawful activity

  • Legal and compliance purposes, including responding to lawful requests and enforcing our policies

How We Disclose Personal Information

We may disclose personal information in limited circumstances, including:

  • With Shopify and trusted service providers (e.g., payment processors, shipping carriers, IT services, analytics providers)

  • With marketing and advertising partners, where permitted and subject to your rights

  • When required by law or legal process

  • In connection with a business transaction (such as a merger or restructuring)

  • With your consent or at your direction

Third parties are required to handle your information in accordance with their own privacy policies and applicable laws.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information as necessary to provide and improve the Services.

In some cases, Shopify may use aggregated or enhanced data features across multiple merchants to support platform functionality. Shopify is responsible for handling personal information processed for these purposes.

For more information, please review:

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided personal information, please contact us to request deletion.

Security & Retention of Information

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to:

  • Provide the Services

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have rights including:

  • Accessing or requesting a copy of your personal information

  • Requesting correction or deletion

  • Objecting to or restricting certain processing

  • Opting out of targeted advertising

  • Withdrawing consent where applicable

Requests may be subject to verification and legal limitations.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required, we rely on appropriate legal safeguards such as Standard Contractual Clauses to protect international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

📧 seyawatches@gmail.com
📍 PO Box 172, Doveton VIC 3177, Australia

For applicable data protection laws, Seya Watches™ acts as the data controller of your personal information.